Somaya Support

Loading

Automatic Close Tickets

Automatic Close Tickets


SomayaSupport allows you to automatically close a ticket after x days of inactivity.

Buy Now
Automatic Close Tickets

How does it work?

  • The administrator determines the number of days of inactivity after which the ticket should be closed, the ticket statuses to be considered, etc.

  • The administrator can also set up multiple warning emails to be sent to the customer x days before the ticket is closed.

  • The customer automatically receives warning emails according to the specified number of days before the ticket is closed.

  • If customers do not respond even after the warning emails, the ticket is closed after a specified number of days of inactivity.

    • Explore the pricing options for SupportCandy plugin, offering competitive rates for exceptional customer support. Take advantage of our SupportCandy pricing plans and enjoy a 14-day money back guarantee for a risk-free experience
    Simple, straight forward pricing.

    professional Plan

    Ideal for e-commerce sites

    $10

    Billed Month, until cancelled

    • 1 Site
    • Updates throughout the subscription period
    • Regular support throughout the subscription period
    Buy Now
    Popular

    professional Plan

    Ideal for e-commerce sites

    $120

    $96

    Billed yearly, until cancelled

    • 1 Site
    • Updates throughout the subscription period
    • Initial support throughout the subscription period
    Buy Now