Somaya Support

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Schedule Tickets

Schedule Tickets


Automatically create periodic tickets by set recurring time and information.

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Schedule Tickets


With SomayaSupport, you can schedule tickets to be automatically generated at a specific frequency. For example, you can schedule tickets for daily maintenance of your company, weekly backups of your website, etc., and your team will ensure these tickets are closed.

How does it work?

  • Administrator schedule ticket with recurring time and ticket information.

  • Tickets are created automatically at the set time.

  • Your team will make sure these tickets are closed.

    • Recurrence period

    Four repetition intervals are available:

  • Daily

  • Weekly

  • Monthly

  • Yearly


    Every recurrence period has a different setting which you can see in the screenshots. Below are a few examples of recurrence:

  • Every x day

  • Every x working day

  • Every x week on Monday, Wednesday, and Friday

  • Every x month on day y

  • Every x month on the Second Friday

  • Every x year on day y of month z

  • Every x year on the Second Friday of January

    • Starts on

    You can specify the start date when tickets will start being created in the scheduled ticket.

    Ends on

    There are three ways you can set when the scheduled ticket ends:

  • No end date

  • End after x times

  • End date

    • Explore the pricing options for SupportCandy plugin, offering competitive rates for exceptional customer support. Take advantage of our SupportCandy pricing plans and enjoy a 14-day money back guarantee for a risk-free experience
    Simple, straight forward pricing.

    professional Plan

    Ideal for e-commerce sites

    $10

    Billed Month, until cancelled

    • 1 Site
    • Updates throughout the subscription period
    • Regular support throughout the subscription period
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    professional Plan

    Ideal for e-commerce sites

    $120

    $96

    Billed yearly, until cancelled

    • 1 Site
    • Updates throughout the subscription period
    • Initial support throughout the subscription period
    Buy Now