Think Productivity, Save Time!
Say goodbye to manual support and hello to improved efficiency.
SomayaSupport, the leading support and ticketing system, is here to revolutionize your customer support experience.
From easy ticket management to seamless communication, it provides you with all the tools you need.
Upgrade to SomayaSupport and discover a world of productivity for your ticketing system.
Webhooks
Webhooks provide instant notifications, ensuring you stay informed during important support events, from creating a new ticket to closing it and assigning a staffer. Personalize your support experience with SomayaSupport.
Print Ticket
SomayaSupport has the ability to print tickets using available custom templates.
Export Tickets
Export tickets in CSV format according to the current filter from the ticket list page.
Automatic Close Tickets
SomayaSupport allows you to automatically close a ticket after x days of inactivity.
Canned Reply
Agents at SomayaSupport can save their responses and access them with just a few clicks in the future while responding to tickets.
Schedule Tickets
Automatically create periodic tickets by set recurring time and information.
Private Credentials
At SomayaSupport, we allow your customers to share sensitive information within a ticket.
Timer (Time tracking)
Allows your agents to maintain time spent on an individual ticket.
Agentgroups (Team)
You can create groups of agents to whom you can assign tickets to just like individual agents.
Usergroups (Company)
You can create group of users or company so that supervisor of the company can manage all tickets created by the group members.
Service Level Agreements (SLA)
The specific amount of time the company has to respond and resolve different types of incoming tickets from customers.
Workflows
Unleash the power of automation with SomayaSupport workflows, revolutionizing the way you manage your operations.
